Privacy Policy

At Ergo Wise, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our services or visit our website.

1. Information We Collect

We may collect and process the following information about you:

Name, email address, phone number, and job title

Company/organisation details

Information provided when completing forms or contacting us

Assessment-related data (where required for DSE assessments and ergonomic services)

2. How We Use Your Information

We use the information we collect to:

Provide our services (DSE assessments, walk-arounds, set-up support)

Respond to enquiries and communicate with clients

Maintain business records and manage appointments

Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

Contractual necessity – to deliver our services to you

Legal obligations – to comply with health & safety or record-keeping requirements

Legitimate interests – to manage and grow our business in a fair way

Consent – where you have agreed to receive marketing communications

4. Data Sharing

We do not sell or rent your personal data. We may share data with trusted third parties where necessary, such as:

IT service providers who support our systems

Professional advisors (e.g., accountants)

Regulators or authorities where required by law

5. Data Retention

We will only retain personal information for as long as necessary to:

Deliver services

Meet legal, tax, or regulatory requirements

Resolve disputes and enforce agreements

6. Data Security

We take appropriate technical and organisational measures to safeguard personal data against loss, misuse, or unauthorised access.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Restrict or object to processing

Request data portability

Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.